Support & Maintenance

Support Packages

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With every business comes day-to-day IT issues and a need for a Support & Maintenance package that resolves them in a timely and efficient manner, minimizing business disruption.

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Some businesses like to have an IT Service Desk they can call when things go wrong, who are targeted at fixing upwards of 75% of issues there and then. 

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Other businesses prefer to have a Desktop Support Engineer on-site during working hours, who can be called upon to fix issues as they occur. 

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All our clients are offered the services of our highly trained Service Desk, and we partner with local technical engineers to ensure when something goes wrong - someone will be by your side within the hour. 

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Maintenance

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Our maintenance Services start simply with 24/7 pro-active monitoring tools which alert our technical experts when something looks like it might go wrong. This us allows us to fix things before they happen.

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With off-site & remote backups, we can also make sure that in the event of a major incident, we can restore your infrastructure back to a time often less than 12 hours ago.

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