Support & Maintenance
With every business comes day-to-day IT issues and a need for a Support & Maintenance package that resolves them in a timely and efficient manner, minimizing business disruption.
Some businesses like to have an IT Service Desk they can call when things go wrong, who are targeted at fixing upwards of 75% of issues there and then.
Other businesses prefer to have a Desktop Support Engineer on-site during working hours, who can be called upon to fix issues as they occur.
All our clients are offered the services of our highly trained Service Desk, and we partner with local technical engineers to ensure when something goes wrong - someone will be by your side within the hour.
Our maintenance Services start simply with 24/7 pro-active monitoring tools which alert our technical experts when something looks like it might go wrong. This us allows us to fix things before they happen.
With off-site & remote backups, we can also make sure that in the event of a major incident, we can restore your infrastructure back to a time often less than 12 hours ago.
The professional, friendly team at iSCUBA Solutions can offer state of the art IT support (and much more) for your business.
Why not get in touch today to discuss your requirements
and find out more about how outsourcing your IT can improve your business.